Business Software & Payment Solutions | Syracuse, NY | NLMS

Better Ways to Run Your Business — and Get Paid

Running a business is complicated enough. The software and payment systems behind it shouldn’t make things harder.

Next Level Merchant Services helps businesses find practical software and payment solutions built around the way they actually operate — from specialized platforms for field service and self-storage to connected business software, payment processing, and other solutions for growing businesses.

Based in Central New York, we’re here to help you understand your options, figure out what actually fits, and take the next step without turning the conversation into a sales pitch.

Sometimes the Problem Isn’t Your Business. It’s What You’re Using to Run It.

As a business grows, little workarounds have a habit of becoming big headaches.

The schedule that used to be manageable starts eating up the day. Information ends up scattered between different systems. The office and the people doing the work don’t always have the same information. You’re paying for several pieces of software just to get the functionality you need. Or you look at what it costs to accept a credit card every month and wonder if there’s a better option.

Usually, the first question isn’t:

“Which product should I buy?”

It’s:

“Is there a simpler or more cost-effective way to do this?”

That’s a much better place to start.

Start With the Problem. Not the Product.

You shouldn’t need to know the name of the software, terminal, payment program, or piece of hardware you need before asking for help.

Start with what’s not working.

Maybe scheduling has become harder as you’ve grown. Maybe you’re bouncing between too many systems. Maybe you’re paying for software features you barely use — or paying separately for functionality that could be handled in one place.

Maybe payment-processing costs are eating into your margins.

Or maybe what you have technically works, but you have a nagging feeling there has to be a better way.

Next Level Merchant Services works with different software, payment, and business technology solutions because different businesses have different problems.

The goal isn’t to squeeze your business into a particular product.

It’s to understand what you’re trying to accomplish and find an option that makes sense.

Different Businesses Need Different Tools

A field service company doesn’t operate like a self-storage facility. And neither operates exactly like a barber shop, pet groomer, retailer, or other small business.

That’s why specialized problems sometimes deserve specialized solutions.

Small & Growing Businesses

What If You Need Better Functionality — Not Just Another POS?

Sometimes the problem isn’t that your payment terminal needs replacing.

You may need a better way to manage appointments. Send invoices. Track products or inventory. Manage customers or memberships. Or simply stop paying separately for several tools your business depends on.

Stackably combines payment acceptance with business-management functionality including products and inventory, invoicing, appointments, and memberships. Its core software features can be available without a separate software charge when getting started.

As an Authorized Reseller for Stackably, Next Level Merchant Services can help you explore the platform and determine which combination of software, payments, and hardware fits your business. The Stackably team provides primary software support, while NLMS offers an additional local point of contact when extra assistance is needed — including in-person help when practical and appropriate.

Field Service Businesses

Spend Less Time Managing the Chaos Behind the Work

As a field service company grows, scheduling, dispatching, estimates, invoices, customer communication, job information, and keeping the office connected with the field can become increasingly difficult to manage.

FieldPulse brings field service operations into a centralized platform designed to help service businesses manage jobs, teams, customers, estimates, invoices, scheduling, and more.

Next Level Merchant Services is an Independent Representative for FieldPulse and can help you determine whether it makes sense for your operation.

Self-Storage Operators

Make It Easier for Tenants to Rent — and Easier for You to Manage

Today’s storage customer doesn’t necessarily want to visit an office just to rent a unit, make a payment, or manage an account.

At the same time, operators need practical ways to manage rentals, payments, tenant communication, facility access, and day-to-day operations without software costs continually eating into facility revenue.

CCStorage provides self-storage management tools including online rentals, automatic payments, customer access, reporting, site maps, notifications, and gate integrations — with no typical monthly software fee for its core platform.

Next Level Merchant Services is an Independent Representative for CCStorage and can help you explore whether it fits your facility.

Your Business Software and Your Payments Don’t Have to Be Separate Conversations

For a long time, businesses treated software and payment processing as two completely different decisions.

One system handled customers or jobs.

Another handled appointments or inventory.

Something else created invoices.

And then a payment processor collected the money.

That can mean more systems to learn, more places to look for information, and more services showing up on the monthly expense list.

Modern business platforms can bring more of those functions together.

That doesn’t mean every business needs one giant system. It means it’s worth looking at the entire workflow before deciding what to change.

How does the customer find or contact you?

How does the work, rental, appointment, or sale get managed?

How do you invoice or check them out?

How do you get paid?

When you look at the whole process instead of one piece at a time, it’s often easier to see where the real friction is.

The Way You Accept Cards Can Affect More Than Your Checkout

Credit and debit cards make it easier for customers to pay, but accepting them also creates an expense for the business.

The important part is understanding that there isn’t only one way to structure payment processing.

One option we commonly discuss is Dual Pricing, sometimes referred to as Differential Pricing. For the right business, it may provide a way to offset much of the expense associated with card acceptance while still giving customers payment choices.

It isn’t the right approach for every business.

Other pricing structures, including Interchange Plus or Flat-Rate pricing, may make more sense depending on how your business operates and how you want to handle payment costs.

The important thing is understanding the differences before choosing.

Learn About Dual Pricing →

Technology Should Make Business Easier. Finding the Right Technology Shouldn’t Be the Hard Part.

There are plenty of companies willing to sell you a terminal, a piece of software, or another monthly subscription.

That’s not a particularly useful starting point if you aren’t sure what you actually need.

Next Level Merchant Services takes a broader approach.

We’re based in Central New York and work with businesses throughout the Syracuse area and beyond to help identify software and payment options based on the problem they’re trying to solve.

Sometimes that means working with NLMS to find the right payment processing or business software solution.

For Stackably, we help you evaluate your options and provide a local point of contact, while the Stackably team handles most ongoing software support. NLMS remains available for additional assistance when needed.

For specialized platforms like FieldPulse and CCStorage, we help you explore the available solutions and connect with the provider, whose team handles implementation and ongoing software support.

And sometimes the right answer may be another available solution entirely.

You don’t have to diagnose the problem before we talk.

You just need to know what you’d like to work better.

What Working With Next Level Has Looked Like for Local Businesses

These customers worked directly with Next Level Merchant Services for merchant-services and related support.

Empire Vac

“As a small business owner, my time is very limited. Chad made the transition process easy and flawless… Chad is honest and has saved me thousands of dollars within the last year alone.”

Greg Palmer — Owner, Empire Vac


Manlius Family Barber & Beauty

“Chad from Next Level made the transition to the credit card service very smooth. He did a great job of explaining the new system to myself and my employees. He provides great customer service and checks in on a regular basis.”

Kim Bush — Manlius Family Barber & Beauty


Suburban Tails Pet Grooming

“Chad helped me put into place a merchant services system that is now saving me close to $500/month… the level of customer support has been phenomenal.”

Donna Gullato — Suburban Tails Pet Grooming

Not Sure What the Right Solution Looks Like?

That’s okay.

Maybe scheduling is getting harder to manage.

Maybe you’re paying for too many separate pieces of software.

Maybe payment-processing costs are taking a bigger bite than you’d like.

Or maybe what you’re using now simply isn’t working as well as it should.

You don’t need to know which product fixes it before reaching out.

Tell us what’s going on, what you’re trying to improve, and what matters most to your business.

We’ll start there.

Contact information:
Office: 315-634-6262
contact@yournextlevelsolution.com