Privacy Policy
Last Updated: September 9, 2026
Next Level Merchant Services (“NLMS,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains the types of information we may collect, how we use that information, and the circumstances in which information may be provided to others when you visit our website, communicate with us, or request information or services from us.
This Privacy Policy applies to the Next Level Merchant Services website at https://www.yournextlevelsolution.com/ and to information you provide to us in connection with inquiries, services, and communications.
Information We Collect
The information we collect depends on how you interact with us and the services or information you request.
Information You Provide to Us
When you contact Next Level Merchant Services, submit an inquiry, request information, request a quote or analysis, or otherwise communicate with us, you may provide information such as:
- Your name
- Business or company name
- Email address
- Telephone or mobile number
- Business address or mailing address
- Information about your business, products, or services
- Your preferred method of contact
- Information about products or services you are interested in
- Information included in messages, inquiries, forms, emails, or other communications you send to us
- Other information you voluntarily provide in connection with an inquiry or requested service
Business and Financial Information
When you request information about our services, a processing analysis, pricing, account setup, underwriting, or other assistance, you may voluntarily provide business and financial information.
This may include merchant processing statements, bank statements, transaction or processing information, pricing information, and related business or financial records.
This information may be provided through email, forms we send to you, website forms when available, or other methods you choose to use when communicating with us.
We may use this information to evaluate your current processing arrangements, prepare pricing or service recommendations, assist with applications or account setup, support underwriting or risk-assessment requirements associated with requested services, or otherwise provide the information or services you request.
We do not request your online banking login credentials, banking passwords, or PINs.
If you choose to purchase hardware or another applicable product or service using a credit or debit card, payment information may be collected or processed as necessary to complete the transaction. Payment information may be processed by a payment-processing service provider on our behalf.
Information Collected Automatically
When you visit our website, certain technical and usage information may be collected automatically.
Depending on your device, browser, website interaction, and technologies being used, this information may include:
- IP address
- Browser or device information
- Pages viewed
- Referring pages or sources
- Approximate geographic information
- Dates and times of visits
- Website interactions
- Other technical or website usage information
Cookies, Analytics, and Similar Technologies
We and service providers that assist us with website operations, analytics, measurement, and related functions may use cookies, pixels, tags, and similar technologies to collect information about how visitors interact with our website.
This information may include IP address, browser or device information, pages viewed, referring pages or sources, approximate geographic information, dates and times of visits, and other website usage information.
We may use this information to understand website performance and visitor interactions, improve our website and services, and evaluate the effectiveness of our communications and marketing efforts.
The specific technologies and service providers used on our website may change over time.
How We Use Personal Information
We may use personal information to:
- Respond to inquiries and requests
- Provide requested information about products or services
- Communicate with prospects and customers
- Prepare pricing, quotes, analyses, or service recommendations
- Evaluate existing payment-processing arrangements when requested
- Assist with applications, account setup, underwriting, risk assessment, or service implementation
- Schedule or confirm calls, demonstrations, appointments, or other communications
- Provide customer care and support
- Process applicable purchases or transactions
- Operate, maintain, analyze, and improve our website
- Understand how visitors interact with our website
- Protect our business, website, customers, and services
- Comply with applicable legal or regulatory obligations
- Provide and administer services requested from us
We do not sell or rent personal information.
How Information May Be Shared
We may provide personal information to service providers that assist us in operating our business or providing services requested by you.
Depending on the circumstances, these providers may perform functions involving:
- Website hosting or website operations
- Customer relationship or business management
- Email and communications
- Telecommunications and SMS communications
- Website analytics and measurement
- Payment processing
- Application processing, underwriting, or risk assessment
- Service implementation or fulfillment
- Other operational functions reasonably necessary to provide services on our behalf
These service providers may process information as reasonably necessary to perform their services.
We may also disclose information when reasonably necessary to comply with applicable law, legal process, or regulatory requirements; protect our rights or property; investigate suspected fraud or misuse; or protect the safety or security of our business, customers, or others.
We do not sell or rent personal information to third parties.
SMS Communications and Consent
Next Level Merchant Services uses SMS for conversational, two-way communications rather than standalone promotional or mass-marketing SMS campaigns.
SMS communications may include responding to inquiries, continuing an existing conversation, answering questions, following up regarding requested products or services, providing customer care or support, and scheduling or confirming calls, demonstrations, appointments, or other communications.
Products, services, pricing, or other commercial subjects may be discussed as part of an ongoing conversation.
If you choose to opt in to receive SMS communications from Next Level Merchant Services, message frequency may vary and message and data rates may apply.
You may reply STOP to an SMS message to opt out of further SMS communications and HELP for assistance.
SMS consent and opt-in information are not sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
Service providers that assist us in providing SMS communications may process information as reasonably necessary to provide those communications on our behalf. This does not authorize those providers to use your SMS consent for their own marketing or promotional purposes.
Third-Party Content and Services
Our website may contain links to, or embedded content from, third-party websites and services, such as videos, social media content, scheduling tools, or other external resources.
When you interact with third-party content or follow a link to another website, that third party may collect information about your interaction in accordance with its own privacy practices.
Next Level Merchant Services does not control the privacy practices of third-party websites or services. We encourage you to review the privacy policies of third-party services you choose to use.
Information Retention
We retain information as reasonably appropriate for the purposes for which it was collected, to provide requested services, maintain appropriate business records, address customer or business needs, and satisfy applicable legal, regulatory, contractual, or operational requirements.
Because different types of information may be needed for different purposes, we do not apply a single fixed retention period to all information.
Information Security
We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
Please use appropriate care when sending sensitive business or financial documents electronically.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, technologies, or applicable requirements.
When this Privacy Policy is updated, the “Last Updated” date at the top of this page will be revised.
We encourage visitors to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, you may contact:
Next Level Merchant Services
Email: contact@yournextlevelsolution.com
Mailing Address:
131 W. Seneca St. #109
Manlius, NY 13104